Beta / early access

CadenceApp

The unified operations platform for customer teams

One workspace for calling, collections, messages, and AI replies. Replaces a separate dialer, spreadsheet, WhatsApp, email, and CRM.

Who it's for

Customer teams that currently split work across a dialer, spreadsheets, WhatsApp, email, and a CRM.

Key features

• Dialer with manual, power, and auto modes. It works with office PBX or GSM lines, cloud voice, or the agent's mobile, and handles Kenyan number formats.
• Smart inbound routing sends a returned call to the account owner, an inbound team, or any free agent, and opens the account on screen. Missed calls become callbacks.
• Collections keeps full debtor profiles, promise-to-pay tracking, payment plans, settlement offers, and a suggested next step.
• Allocate work and launch campaigns in a few clicks.
• AI Automation also works on its own. It replies to email and WhatsApp, answers pricing enquiries, fills KPIs, and builds reports from each organisation's knowledge base. Choose draft-for-review or auto-send, with a spending cap and an hours-saved dashboard.
• A tamper-evident audit trail records who, role, IP, time, and the before and after, and exports to a branded PDF or Excel. Modules are Collections, Dialer, Communications, AI Automation, CRM, Finance, HR, and Teams. Each organisation has its own branding.

Pricing

Per-seat pricing, pay only for the modules you use. 14-day free trial.